According to the consumer code, any purchase made without the presence of the consumer in the commercial establishment (telephone, internet or catalog) has a repayment term of (07) seven calendar says after receiving the product.

Within this period you may return the product of in the original packaging, sealed and intact with no signs of use and accompanying manual/accessory.

If there is any divergence, misuse or absence of manual/accessory or violated packaging, Ylla is not willing to accept the return and make a restitution of value, being able to resend the product to the client without prior consultation.



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